The Office of Rail and Road (ORR) is the independent safety and economic regulator for Britain's railways and the independent monitor of Highways England. We are here to ensure these networks operate safely, reliably and provide value for taxpayers and customers.
In regulating Network Rail, we want to support its approach of devolving more responsibilities and decision-making to its routes (which operate the railway on a day-to-day basis) and its system operator (which manages system-wide issues). This will help ensure Network Rail is more focused on delivering local customers’ priorities. We want to incentivise Network Rail to ensure it conducts high quality engagement with its customers and stakeholders, focusing on their needs and expectations. As an evidence-based regulator, will be carrying out more comparison between routes, driving improvement. And by continuing to identify and resolve issues at an early stage, we will be able to better demonstrate to stakeholders the role we play in understanding and addressing Network Rail’s behaviour and holding to account where needed.
About the roles
ORR holds Network Rail to account for delivering what it has promised; the decisions we take can have a significant impact on the service that passengers and freight customers receive and can help secure a safer, higher-performing, and more efficient railway. These roles present a great opportunity to play a pivotal role in ORR’s new approach to regulation of Network Rail, which owns, operates and develops Britain’s railway infrastructure. These four roles will work as a team to hold to account Network Rail’s routes (which operate the railway on a day-to-day basis) and its system operator (which manages system-wide issues).
You will play a key role in holding Network Rail to account, working with colleagues to scrutinise and challenging its performance, and taking appropriate action to resolve concerns as early as possible. You will have significant responsibility for building strong and independent relationships with senior leaders in Network Rail’s business, and with its customers. You will also have a crucial role in maintaining the highest standards of rigour and objectivity in the way we bring evidence together to understand and anticipate Network Rail’s performance. As part of this, you will be responsible for understanding and providing context about each route / the system operator to support internal decision-making.
The four roles will face different challenges, and have different geographic coverage. Successful candidates will be expected to work closely as a cohesive team and act as a catalyst in evolving and shaping ORR’s approach to regulating Network Rail. We have two roles with responsibility for Network Rail routes in England and Wales, one role that will lead on Network Rail’s Scotland routes (based in Scotland) and one role with responsibility for system operation, freight and national passenger operators across the national network. These are new roles and a new team within ORR.
The core responsibilities for all four roles include:
You may apply for any or all of the roles. The role-specific requirements are as follows:
Senior regulation manager, England & Wales (2 roles)
Senior regulation manager, Scotland (1 role)
Senior regulation manager, System level (1 role)
For further information on these roles, please find below our Senior Regulation Managers - Job Briefing
The following experience is highly desirable. The capability to develop this experience is essential.