The role requires face-to-face customer engagement so the candidate must demonstrate good communication skills. The candidate is sometimes required to travel to customer sites for sales support, requirements gathering and software deployment. Most of the work is on servers in our office at Canada Square and sometimes performed connected to the customer’s network, so a strong sense of care and diligence is required when operating in third party network environments that may be areas critical to the customer’s operations. As a senior consultant you will be expected to manage all aspects of the projects assigned to you, from gathering specifications to development, testing and delivering the solution to the best quality, on time and within budget.
Another significant part of the role is investigating and resolving customer issues. To resolve these issues commonly requires a strong technical understanding of our products and of the customer’s technical environment. The role will be supported by the Solcara support and development teams. The work also involves the development of software that connects Solcara’s technologies with third party information sources and Intranet systems.
Major Responsibilities / Accountabilities:
Essential Skills and Experience:
Desired Skills and Experience:
Education/ Certifications Required:
Computer Science or related degree or relevant experience
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 50,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.