About Royal Greenwich
Royal Greenwich is proud to be a borough synonymous with first class modern services. A world heritage site, our communities are vibrant and diverse, and we pride ourselves on being a well-managed and well-run authority.
We have also recently published our first digital strategy. To make that strategy into a reality, we need to hire a new digital, data and technology team to join our existing skill set.
As a Senior User Researcher, you will be part of our brand new in-house product function. You will be taking a key role in the user research community across Royal Borough of Greenwich, setting standards and leading user research of new, complex products and services.
About the role
Senior User Researcher in Royal Greenwich, are the senior practitioner, working through the entire design and delivery process, from primary and secondary research, making research actionable to evaluating the impact throughout a design and delivery process.
They directly lead on our most complex, risky and interdependent priority areas, working as part of the multidisciplinary team and partner with service areas to help define research focus, frame problems, uncover needs, strength and constraints.
They identify opportunities and help stakeholders to reimagine their services and products to improve service outcomes and reduce the cost of delivery.
Driven by impact, they use data, design thinking and agile ways of working to solve problems, test ideas quickly to learn things that matter.
Who are we looking for?
We're looking for empathetic, kind, well-organised people who've started their career in user research and are passionate about joining our mission. You should be good at working in a team, at applying a range of research techniques, and at working with both qualitative and quantitative data.
During the current Covid-19 response you will be working mainly at home; when the pandemic has abated you'll have a mixture of home and office-based working.
Why join in Royal Greenwich?
This is a great role in a vibrant and growing team; in return, we offer a range of benefits which include:
Benefits of working for us
With offices based in the heart of Woolwich, Royal Greenwich is a great place to live and work.
Benefiting from excellent transport links ranging from buses and tubes to trains and ferries, along with the developing Crossrail expansions, Royal Greenwich is one of the easiest boroughs to get to and navigate your way around. It takes 21 minutes to get into central London and 10 minutes from The O2.
If you are interested, we would love to hear from you.
Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.