Register  |  Log In  |  Contact Us

SITS Student Records System & Salesforce CRM Analyst

Contract Type
Education, IT
from £40,736 to £48,019 pa inclusive with potential to progress to £51,212 pa inclusive
Expiry Date
An excellent opportunity has arisen for a SITS & Salesforce analyst, focussing primarily on improving the student experience and the efficiency of the related processes.

Job Description

ARD Systems is a central team within the Division.  Its main role is to develop and support the LSE’s Student Record Systems which underpin the key processes in the student lifecycle, from prospective applicant through to graduation and beyond.  Team members liaise with colleagues throughout the School to provide solutions to improve business processes for efficiency gains, to improve the student experience, and to meet statutory requirements.  The team also provide management information for internal and external stakeholders, including data for statutory bodies.


The new role is a varied one and will work on master data management, improving data quality, optimising business processes, writing technical specifications for solutions, and assisting with project management.  It will have a technical focus, but communication and interpersonal skills will be paramount.  


You will have significant experience of SRS and/or CRM business analysis, and of translating business requirements into technical documentation and user focused materials.  The ability to communicate effectively and attention to detail are essential.


We offer an occupational pension scheme, generous annual leave and excellent training and development opportunities.


For further information about the post, please see the how to apply document, job description and the person specification.


To apply for this post, please go to If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email


The closing date for receipt of applications is 21 January 2018 (23.59 UK time). Regrettably, we are unable to accept any late applications.


Interviews are planned for 26 January 2018.