Social Media & Community Manager Team Lead

Contract Type
Fixed Term
Food & Drink
Expiry Date
We’re currently recruiting for maternity cover for our Senior Social Media & Community Manager to join our Group Marketing team here at Nestlé.

Job Description

Position Snapshot

Nestlé UK & Ireland

Senior Social Media Manager & Community Manager - 12 month FTC

Gatwick – flexible working

Competitive salary (circa £40,000 depending on experience) plus potential bonus + fantastic benefits

Position Summary

We’re currently recruiting for maternity cover for our Senior Social Media & Community Manager to join our Group Marketing team here at Nestlé. The successful candidate will lead the Social Media & Community Management team, be responsible for overseeing management of social media channels, developing and implementing cohesive and cutting edge social strategies for our brands, as well as being an expert on paid, owned and earned social media and content.


A day in the life of a Senior Social Media and Community Manager

You’ll have experience of managing a team and working within a multi-matrix organisation. Your team will work across several categories (Beverage, Food, Dairy, Infant Nutrition, Cereal Partners, Waters, Nestle Professional) championing their brands, delivering exciting and engaging strategies and campaigns across all key social platforms.


Key responsibilities for this role will also include: 

  • Manage and develop an in-house Community Management team and co-ordinate with our Consumer Engagement Services team.
  • Lead your team to develop and deliver standout paid and organic social media strategies, content and campaigns a key focus on business results.
  • Develop your team to own best practice ways of working and implement those in social media, content, campaigns and online communities.
  • Drive the team to manage social media reports that track P.O.E social media performance against KPIs.
  • Understand the changing consumer landscape and champion the social consumer, providing  P.O.E.M. recommendations and thought-leadership to the wider business, particularly Consumer Engagement Services, Brand owners, Digital and eCommerce.
  • Own paid social media and work with our paid media agency/social media partners to deliver best in class social media campaigns, supporting ATL and BTL activities
  • Develop relationships and proactively manage internal stakeholders and agencies.


What will make you successful?

You will be a social media expert and forward thinking in exploring new ways of working. You’ll have 2 years or more proven experience in a similar role whether that be within an agency or in-house. You’ll thrive when working with complex stakeholder groups across all levels coupled with your ability to truly understand our businesses from a commercial standpoint. It goes without saying you’ll have fantastic communication skills and understand how your decisions impact our wider business strategy. You’ll also: 


  • Demonstrate experience developing and delivering paid and organic social media strategies and campaigns across all major social media platforms.
  • Have excellent knowledge and understanding of consumer brands and delivering successful paid social campaigns to a variety of audiences.
  • Have experience managing and representing multiple high-profile brands and projects simultaneously in an agency or similar setting.
  • Have a proven track record creating compelling paid and organic social media campaigns that drive strong business results.
  • Be passionate about Social Media, Community Management and Customer Service.
  • A creative thinker, who is confident leading brainstorms and developing social content concepts that effectively deliver on campaign objectives.

What you need to know

 What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus statutory holidays plus flex leave, pension scheme and a real focus on personal development and growth.


The closing date for this role is 3rd August 2021. This is a fixed term contract on maternity cover of a full time role beginning 27th September 2021 but we are always open to discuss individual’s flexible working needs so please speak to us during the recruitment process to understand what this could look like.


We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect – for our employees, our customers and our consumers.  That’s why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process.  Be yourself, everyone else is taken!


Right to work in the UK

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. The successful candidate therefore must be able to demonstrate their right to work status for the UK during the recruitment process. We have assessed this role and it could be applicable for sponsorship under the Skilled Worker route. If you do not have the right to work in the UK and you are unable to gain this independently, we may be able to provide sponsorship under the Skilled Worker route in line with the Home office guidelines. We encourage you to review the UK Home Office guidelines ahead of submitting a job application to review whether you meet the eligibility criteria under the Skilled Worker route and understand the immigration fees that you would be responsible for when making a visa application. If you require sponsorship, please discuss this with us as part of the recruitment process.