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Solutions Consultant

Reference
JREQ076238
Contract Type
Permanent
Sector
Finance, IT, Legal, Management
Location
London
Salary
Competitive
Expiry Date
18/07/2017
Elite develops proven software solutions and delivers expert professional services that help customers enhance their core business competencies and sharpen their strategic focus.

Job Description

Description

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting and media markets, powered by the world's most trusted news organization.

Division: Elite


Elite is a leading developer of integrated information solutions for professional services firms worldwide. Elite is part of Thomson Reuters and is a premier provider of financial and practice management systems to the legal industry and to other professional services markets, including accounting, marketing services, and management and IT consulting. 

 

Headquartered in Los Angeles, Elite maintains offices in Albuquerque, Auckland, Boston, Calgary, Hong Kong, London, Minneapolis, New York, Philadelphia, Singapore and Sydney. More than 60% of the AmLaw 100 and Global 100 law firms and nearly 30% of the top CPA firms rely on Elite solutions to manage their business.

Position Title: Application Consultant

Position Type: Permanent

Role Purpose/ Summary:


The Application Consultant is responsible for providing high quality consulting and training services to clients and maintains an in-depth knowledge of the functional and feature characteristics of Elite products. They use their professional services expertise in Legal Practice Management software (billing, financial management, multi-currency/company, third party interfaces, and reporting) to provide best practice recommendations and functional and strategic consulting services and advice. 


Major Responsibilities / Accountabilities: 

  • Provide billable consulting services to clients (predominantly law firms) for the full suite of modules in the form of process and solution design, configuration, assistance with user acceptance testing, classroom training, go-live support, month end closing and balancing.
  • Lead the definition of functional requirements for assigned projects and work with Project Management and Technical Consultants to translate requirements into specific plans and tasks in line with the implementation methodology
  • Produce required project documentation (eg Functional Requirements Definition, Requirement Specifications, Training Strategy, Testing Strategy)
  • Actively pursue issue resolution and communicate project issues to stakeholders (eg other consulting team members, Support Desk, Project Manager, Client) to ensure that issues affecting projects are quickly and effectively resolved
  • Work collaboratively across different departments and groups within a matrix organization
  • Deliver projects within scope according to budget and schedule
  • Maintain an up to date functional knowledge of the software
  • Work as part of a remote team and contribute to the learning and development of team members and participate in team and internal initiatives and projects

 

Qualifications
Essential Skills and Experience: 

  • Outstanding organisational and time management skills and a willingness to be hands on to ensure timely project completion with proficiency in prioritizing tasks and balancing workload to meet project objectives 
  • Excellent verbal, presentation and written skills with the ability to communicate intricate technical and procedural matters to both technical and non-technical audiences
  • Ability to develop and maintain collaborative relationships across the organisation
  • Proficiency in Microsoft Office including Word, Excel, PowerPoint, Project and Visio or similar tools

 

Desired Skills and Experience:

  • Experience with Legal practice management software system implementations preferred (Elite Enterprise, Elite 3E or similar). Experience as a Functional Consultant implementing ERP systems (eg SAP, Oracle) also considered as an advantage.
  • Strong experience in General Ledger in a multi-currency/multi-unit environment or a credible/strong understanding of accounting principles. Ability to map and follow transactions from inception to posting into the General Ledger. Experience as Systems Accountant or similar would be advantageous
  • Proven analytical and process design skills, including problem solving, quantitative reasoning, workflow process definition/design/modeling

 

Education/Qualifications:

  • Bachelor’s degree in business management, accounting or equivalent experience.

 

NB: Flexible working options will be considered as part of this application. E.g. Job shares

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.