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The GQ Assessment (GQA) department is part of the Qualification Development and Assessment (QD&A) division of Pearson Schools. The department has end-to-end responsibility for delivering secure assessment materials and outcomes from Pearson to our customers.
GQA comprises of approximately 80 permanent staff and 20 Fixed Term Contract staff divided into a number of teams responsible for on-time, accurate delivery of high stakes UK qualifications. The department consists of three operational teams, a test development team and an Awarding team.
The Subject Leader (SL) is the PQS officer responsible for managing the assessment process within their designated specification(s) from the PQS General Qualifications portfolio.
The SL reports to the Qualification Delivery and Award Manager (QDAM), working as part of a subject team, whose aim is to deliver a professional and customer focused service.
In addition to this the role will be required to deputise for the QDAM when required, and if appropriate.
They will deliver the entire assessment process from the production and approval of assessment instruments (ie question papers) to the completion, award and review of the examination series.
They will ensure that the assessments on all qualifications are carried out to a high standard in accordance with all appropriate internal policies and external regulations and can withstand scrutiny by internal audit and all stakeholders - including regulators, students and parents.
Managing own performance in relation to internal and external service levels, for example timely resolution of customer queries and a high standard of customer communication
Identifying and responding to customer needs to ensure customers receive a high level of support
Focusing on delivering excellent customer service throughout all tasks, projects and processes.
Adhering to regulatory and internal procedures and obligations at all stages
Evaluating the quality and content of assessment instruments, approving them as valid and fit for purpose
Ensuring the maintenance of standards within the subject area at the correct level
Preparing reports to centres following each exam series
Delivering secure grade boundaries that are defendable
Running standardisation & awarding meetings
Planning, Project and Information Management
Updating and reporting on key management information to the QDAM, ensuring all data is up-to-date and accurate, for example monitoring marking quality and EAR progress
Producing and maintaining plans of work based on the management information to ensure milestones are met
Escalating issues and risks to the QDAM in a timely manner together with potential solutions.
Leading on cross-department projects, ensuring all team members are briefed and engaged and the projects are delivered to deadline.
Maintaining good working practices to maximise accuracy, economy, efficiency and security, for example ensuring quality of marking is completed correctly and to deadline
Taking responsibility for the quality and standards for a specific set of subjects
Ensuring awards meet regulatory and Awarding Manager requirements
Conducting annual subject reviews to identify and implement improvements
Preparing materials and implementing action plans required for Business Assurance audits and regulatory scrutiny activities
Understanding and operating within the content production Quality Management System (ie 10-stage Process) once the appropriate training has been undertaken. This could include: commissioning materials from AAs, preparing for, and attending QPEC meetings, proof reading question papers, collating and marking up AA comments for typesetting.
Acting as the Awarding Body officer throughout the production of assessment content for a defined set of subjects
Managing and facilitating the completion of specified tasks and documentation related to the production of assessment instruments, for example question papers, mark schemes
Managing and facilitating the production of other assessment content, for example ICE documents, Examiner Reports.
Motivating and leading their subjects and teams of Senior AAs through constant change, reviewing regularly in order to deliver improvements to the quality and efficiency of the assessment process
Recruiting Senior AAs
Managing Senior AAs, continuously assessing their performance and giving regular feedback, including annual appraisals of their performance (eg Senior AA Review)
Building and maintaining effective relationships with Senior AAs
Building and maintaining effective relationships with internal stakeholders to develop mutually acceptable service level agreements
Undertaking any further tasks necessary to deliver key objectives as required
The post-holder is expected to demonstrate a flexible approach to the role. As such, the contents of this job description may change from time to time.
Our offices are ideally located near the Underground and next to Covent Garden.#LI-AB1
Core competencies- managing others:
Education, qualification & training:
Degree or equivalent qualification
Personal style & behaviour:
The position would suit a highly motivated self-starter who would like to pursue a career within a large dynamic organisation. There is a clear development plan in place for Subject Leaders to progress to other roles.
The role will suit a proactive individual with excellent attention to detail as well as organisational skills. The post holder will need to be PC computer literate and able to work to tight deadlines, manage their own workload, has the ability to work under pressure and be flexible in their approach to problem solving. Excellent customer service skills and the ability to communicate at all levels are essential.
Pearson Leadership Profile
Leading Self / Leading Others / Leading the Business:
Primary Location: GB-GB-London
Work Locations: GB-London-190 High Holborn 190 High Holborn London WC1V 7BH
Job: Product Management
Employee Status: Regular Employee
Job Type: Standard
Shift: Day Job
Job Posting: Apr 16, 2018
Job Unposting: Apr 30, 2018
Schedule: Full-time Regular
Req ID: 1804981
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.