Subject Leader - Functional Skills FTC
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The \[BTEC/Technical & Professional\] Assessment department is part of the Qualification Development, Assessment and Awarding division of PQS. The department has end-to-end responsibility for delivering secure assessment materials and outcomes from Pearson to our customers.
The department works closely with our colleagues in Operations, Standards, Regulations and GQA.
The Subject Leader (SL) is the PQS officer responsible for managing their allocated assessment processes within their designated specification(s) from the PQS Vocational Qualifications portfolio.
The SL reports to the Qualification Delivery and Award Manager (QDAM), working as part of a team, across a group of subjects. Collectively the team’s aim is to deliver a professional and customer focused service.
In addition to this, the SL will deputise for the QDAM when required, and if appropriate.
They will deliver their allocated assessment processes from the production and approval of assessment instruments (ie question papers and OSCA materials) to the completion, award and review of the assessment series.
They will ensure that the assessments on all qualifications are carried out to a high standard in accordance with all appropriate internal policies and external regulations and can withstand scrutiny by internal audit and all stakeholders - including regulators, students and parents.
Managing own performance in relation to internal and external service levels (SLAs), for example timely resolution of customer queries and a high standard of customer communication.
Identifying and responding to customer needs to ensure customers receive a high level of support.
Focusing on delivering excellent customer service throughout all tasks, projects and processes.
Communicating professionally in a clear and timely manner.
Understanding the implications of, and adhering to regulatory and internal procedures and obligations at all stages.
Evaluating the quality and content of assessment instruments, approving them as valid and fit for purpose.
Ensuring the maintenance of standards within the subject area at the correct level.
Preparing reports to centres following each exam series.
Delivering secure grade boundaries that are defendable.
Running meetings and/or undertaking quality assurance activities relevant to the safety of certification
Responsible for the accurate and timely production of assessment related materials for a set of subjects
Running standardisation & awarding meetings.
Planning, Project and Information Management
Updating and reporting on key management information to the QDAM, ensuring all data is up-to-date and accurate, for example monitoring marking quality and EAR progress.
Producing and maintaining plans of work based on the management information to ensure milestones are met.
Escalating issues and risks to the QDAM in a timely manner together with potential solutions.
Leading on cross-department projects, ensuring all team members are briefed and engaged and the projects are delivered to deadline.
Adapting to new situations and ambiguous circumstances, understand the reason for change.
Identifying opportunities for improvement. Working with colleagues to agree, implement and review impact of change.
Maintaining good working practices to maximise accuracy, economy, efficiency and security, for example ensuring quality of marking is completed correctly and to deadline
Taking responsibility for the quality and standards for a specific set of subjects
Ensuring awards meet regulatory and Awarding Manager requirements
Conducting annual subject reviews to identify and implement improvements
Preparing materials and implementing action plans required for Business Assurance audits and regulatory scrutiny activities
Understanding and operating within the content production Quality Management System (ie 10-stage Process) once the appropriate training has been undertaken. This could include: commissioning materials from AAs, preparing for, and attending QPEC meetings, proof reading question papers, collating and marking up AA comments for typesetting.
Acting as the Awarding Body officer throughout the production of assessment content for a set of subjects
Managing and facilitating the completion of specified tasks and documentation related to the production of assessment instruments, for example question papers, mark schemes
Managing and facilitating the production of other assessment content, for example ICE documents, Examiner Reports.
Motivating and leading their subjects and teams of Senior AAs through constant change in order to deliver against business targets.
Reviewing performance against business targets regularly in order to deliver improvements to the quality and efficiency of the assessment process.
Recruiting Senior AAs whilst following the appropriate process.
Managing Senior AAs, continuously assessing their performance and giving regular feedback, taking action in relation to poor performance, and completing annual appraisals of their performance (eg Senior AA Review) and identifying opportunities for development.
Building and maintaining effective relationships with Senior AAs
Building and maintaining effective relationships with internal stakeholders to develop mutually acceptable service level agreements
Managing relationships effectively within own area
Managing own workload and offering support and mentoring to new joiners and co-ordinators.
Undertaking any further tasks necessary to deliver key objectives as required.
The post-holder is expected to demonstrate a flexible approach to the role. As such, the contents of this job description may change from time to time.
Our offices are ideally located on the doorstep of Covent Garden at 190 High Holborn, London near the Underground.
Please note, this is a fixed term contract, starting as soon as possible and will expire on the 28thFebruary 2019.#LI-AB1
Primary Location: GB-GB-London
Work Locations: GB-London-190 High Holborn 190 High Holborn London WC1V 7BH
Job: Product Management
Employee Status: Regular Employee
Job Type: Standard
Shift: Day Job
Job Posting: Sep 7, 2018
Job Unposting: Sep 21, 2018
Schedule: Full-time Regular
Req ID: 1811943
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.