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Subject Partner - Maths

Reference
1810406
Contract Type
Permanent
Sector
Education, Media & Communications
Location
London, GBR
Expiry Date
27/10/2018
Subject Partner - Maths Description We are Pearson, the world’s leading learning company and we are looking for an energetic and proactive Subject Partner (Maths) who has a passion for education. You’ll be part of the Maths team, ma...

Job Description

Subject Partner - Maths

Description

We are Pearson, the world’s leading learning company and we are looking for an energetic and proactive Subject Partner (Maths) who has a passion for education. You’ll be part of the Maths team, managing our GCSE and A level qualifications through their lifecycle; from inception, through development and into the day-to-day provision of support for our qualifications. You’ll work with teachers, and stakeholders at Pearson and within education.

We are looking for an energetic and proactive Subject Partner who has a passion for education. You’ll be part of the Mathematics team, to support teachers in the delivery of our GCSE and A Level portfolio of qualifications. As a public face of Pearsons Mathematics portfolio, you will be responsible for providing first-class and innovative support as well as becoming a significant voice within the Maths community. You’ll work with teachers, and stakeholders at Pearson and within education.

The key responsibilities of the Subject Partner include:

JOB PURPOSE

  • As a public face of Pearsons Mathematics portfolio, provide first-class and innovative support to our customers.
  • Maintain a deep and current understanding of customer needs and market dynamics in Mathematics, to ensure that customer needs are proactively identified.
  • Build collaborative relationships with Mathematics teachers and practitioners.
  • Implement innovative customer communication and support strategies that effectively and comprehensively support teachers in the delivery of our Maths portfolio.
  • Further develop voice as a significant thought leader in Mathematics.
  • To maintain and enhance a deep and insightful understanding of teaching, learning and assessment in Mathematics to provide market leading support and resources that support the teaching and assessment of Mathematics
  • Deliver best-in-class customer experience through the events, free surround and additional services that we provide at launch and throughout the lifecycle, continually improving that experience in Mathematics.
  • Inform the overall strategy for growth of our Mathematics qualifications portfolio
  • Provide deep subject expertise in support of all accountabilities and building the strength of our subject leadership, strategy and implementation.

KEY ACCOUNTABILITIES

  1. Provide first-class customer support for teachers and learners
  • Provide customers with accurate and insightful information about our qualifications.
  • Utilise research of the Mathematics environment to enhance our offer and services to customers and to build competitive advantage.
  • Track, analyse and respond to competitor activity.
  • Manage the Maths Emporium/Inbox and develop a social media presence, providing accurate and timely response to customers.
  • Enhance the Pearson brand by positively developing our social media channels, including twitter.
  1. Drive thought leadership across Pearson and throughout Mathematics sector
  • Actively engage in policy issues, providing evidence based thought pieces on both the current and future of the Mathematics sector that align with Pearsons priorities
  • Engage and develop strong relationships with external stakeholders to ensure Pearson are in a position to influence and support regulatory reforms
  • Develop strong strategic relationships with Mathematics groups that facilitate greater exposure of our offering
  • Work effectively in virtual teams with colleagues across Pearson to ensure a positive working culture, in support of Pearson Schools strategy both in the UK and internationally
  1. Produce extensive assessment support for customers
  • Produce high quality assessment support materials including practice papers and topic tests that support teachers in preparing learners for assessments.
  • Produce innovative teaching and assessment resources/support that meet the needs of teachers and learners.
  • Conduct regular diagnostics of learner performance from each examination series to inform future resources and support across the Mathematics team.
  • Produce and deliver innovative and insightful training and feedback to teachers and key stakeholders.
  • Champion a ‘Customer First’ culture within the business, ensuring that all decisions are made with reference to the needs of our customers and learners.
  1. Maintain and enhance subject and market insight
  • Maintain and enhance an in-depth evidence based understanding of learner needs in Mathematics through a continuous programme of research with teachers and stakeholders.
  • Maintain and enhance an in-depth evidence based understanding of teacher/centre needs and behaviours in each subject.
  • Maintain and enhance relationships with subject stakeholders throughout the life of a qualification, to build an evidence base for criteria/AO drafting, qualification developments and annual reviews through the lifecycle
  • Maintain and enhance an in-depth understanding of best practice (pedagogy, assessment) at subject level.
  1. Supporting teachers and learners through the lifecycle
  • Implement improved monitoring of customer experience at regular points through the lifecycle (from NPS tracking to regular, in-depth qualitative insight)
  • Lead subject level work with colleagues across the business to instigate a step-change in the customer experience of our general qualifications, to deliver consistently high satisfaction and retention levels, and to systematically attract new business
  • Anticipate and meet customer needs better than our competitors, including oversight of high-quality free surround and support services at launch and throughout the lifecycle

Qualifications

EXPERIENCE

Essential

  • Experience of working within education sector.
  • Understanding of education assessment, practice and policy.
  • Knowledge of current education practice and policy
  • Have strong Mathematical understanding, a minimum 5 or more years teaching.
  • Experience of developing and implementing innovative, effective, winning strategies.
  • Experience of working effectively in a complex matrix.
  • Experience of working with internal and external stakeholders.
  • Mastery of assessment techniques and principles.
  • Experience of leading and influencing, including extensive experience of training teachers.

SKILLS and BEHAVIOURS

Essential

  • Commercial acumen.
  • Entrepreneurial outlook.
  • Creative thinking and ability to think laterally.
  • Customer empathy.
  • Can-do attitude.
  • Ability to motivate, lead, influence and empower others.
  • Excellent collaboration skills.
  • Ability to think strategically.
  • Ability to deliver.
  • Strong communication and interpersonal skills.

Please note: Start date for role is Jan 2019.

#LI-HR1

Primary Location: GB-GB-London

Work Locations: GB-London-190 High Holborn 190 High Holborn London WC1V 7BH

Job: Product Management

Organization: Core

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Jul 25, 2018

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1810406

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.