The Supplier Management Officer will work as part of a team building an Intelligent Customer Function in order to manage the IT costs of our industry suppliers. They will work closely with the business and key stakeholders to ensure they are receiving the services from our suppliers to meet their business and operational needs.
• As part of a thriving Service Performance function, this role is key to the collation of information from multiple sources, and the analysis against contractual obligations and service metrics.
• In support of our overall goal to manage the performance of suppliers this role is also responsible for managing interfaces; liaising with relevant suppliers, our finance team and key stakeholders in various process.
• The role also includes elements of delivery management and governance, providing information to the relevant governance boards and senior management team on the performance and financial status of key suppliers.