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Supply Chain Business Analyst

Contract Type
Education, Media & Communications
London, GBR
Expiry Date
Supply Chain Business Analyst Description At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons,...

Job Description

Supply Chain Business Analyst


At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Performance & Innovation

As part of our global strategy to transform our supply chains across our North America, Core and Growth regions, we are building a data driven culture, supported by strong BI reporting and analytics.

To support our regionally based operations teams, we are implementing a Digital Control Tower with visual dashboards, leveraging near real-time data from our ERP operational systems to drive performance improvement and support decision-making. This includes providing end-to-end insights on Demand Planning, Supply Planning, Supplier Management, Warehouse & Distribution, and Customer Order Management.

Position Description

The Supply Chain Business Analyst role will consult with the central and regional supply chains and wider business, to build business requirements, design the dashboards, partner with IT and consultancies to ensure we implement robust and sustainable solutions, and then coach and work with the supply chain teams to embed into standard ways of working.

Key Deliverables

  • Consult with the central and regional supply chains to build business requirements.
  • Lead the design and implementation of our visual dashboards with KPIs and metrics, aligned with industry standard benchmarks and best practice.
  • Partner with IT, the Enterprise Data Warehouse, external consultancy companies and our offshore analytics team to continuously improve existing Tableau dashboards and prototype new capabilities with the business.
  • Project manage the development and testing of new reporting capability, ensuring that the data mapping and architecture is robust and sustainable.
  • Implement and embed the new capabilities into the business processes and standard ways of working.
  • Communicate monthly performance to the Global Supply Chain leadership with executive level reporting on KPIs, and partner strongly with the S&OP team to ensure markets / regions have the right tools to run their monthly process.
  • Leverage the Visual Supply Chain reporting and understanding of supply chain to provide the business with deep dive analytical support and drive performance improvement by identifying key trends and root causes of performance issues.
  • Interpret data and provide analysis on Forecast Accuracy, Inventory, Cost-to-Serve, and On-Time, In-Full (OTIF), to ensure the business makes fact based decisions about the supply chain.
  • Partner with the regional supply chains to identify corrective action plans.

Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.

We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.

The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.


Essential Skills /Experience

  • Previous experience in a Business Analyst role working with data from ERP systems (e.g. Oracle EBS, Oracle ASCP, Logility), with strong working knowledge of SQL and database management.
  • Ability to work on simultaneous projects, with very large amounts of data, identify key insights and summarise key findings to senior stakeholders.
  • Advanced skills in descriptive and diagnostic analytics, and data visualisation preferably with Tableau.
  • Ability to analyse and interpret data with strong Excel skills.
  • Good understanding of project management principles and a solid track record of delivery.
  • Ability to demonstrate a practical knowledge of process mapping and modelling.
  • Displaying critical thinking skills dealing with complex supply chain issues.
  • Effective communication and facilitation skills, able to lead matrix teams, including external vendors.
  • Good understanding of Lean Sigma and Agile prototyping methodologies
  • Previous experience working in a supply chain context is desirable
  • Degree level qualification

Personal Style and Behaviour

  • Live and role model our values: Brave, Imaginative, Decent and Accountable
  • Demonstrates High Performing Team behaviours
  • Partners and challenges where appropriate, always putting the end customer at the centre of everything we do
  • Proactive, assertive, and holds self and others to account
  • Consultative and engaging approach, creating an environment for co-creating solutions
  • Ability to build strong relationships and navigate in a matrix organisation


Primary Location: GB-GB-London

Work Locations: GB-London-80 Strand 80 Strand London WC2R 0RL

Job: Supply Chain

Organization: Technology & Operations

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Jul 1, 2019

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1908526

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.