Support Engineer: brilliant opportunity for support engineers with knowledge and experience of contact centre, telephony domain, Genesys and Verint software.
Up to £45,018, 27.1% pension, 60% home working, and great work/life balance
DWP. Digital with Purpose.
DWP is the UK's largest government department. Over 20 million daily users get in touch with us, as they try to find work and access critical support.
Our contact centres and contact channels are a lifeline to so many people. And we're delivering a once-in-a-generation transformation of these contact centre services, using leading-edge tech to improve outcomes for users.
We are looking for a Support Engineer to join us. You'll have prior experience giving 3rd line support and have some knowledge and experience of contact centre, telephony domain, Genesys and Verint software.
It's a brilliant opportunity to build your skills and fast-track your career in one the biggest and most complex contact centre engineering environments.
As our new Support Engineer, you will:
What skills, knowledge and experience will you need?
Details. Wages. Perks.
You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle, Sheffield or London, whichever is most convenient for you.
We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with 60% home working.
We offer pay up to £45,018.
You'll also get a brilliant civil service pension with employer contributions worth 27.1%, and a generous leave package, starting at 26 days and rising to 31.
We also have a broad benefits package built around your work-life balance which includes:
Stage 1: Application
Stage 2: Interview
We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES - So click the link below and get started with the next step in your career at DWP Digital.
CLICK APPLY for more information and to start your application.