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User Experience (UX) Designer - Refinitiv Labs

Contract Type
Creative & Design
Expiry Date
Intrigued by a challenge as large and fascinating as the world itself? Come join us.

Job Description

Business Unit

Refinitiv Labs investigates the application of new technology to Refintiv products. Technologies we are investigating or actively using include blockchain, augmented reality, machine learning and end-to-end encryption. We are involved in a variety of projects across a number of different subject areas. The team itself is multi-disciplinary comprising specialists in software engineering, experience design, product and project management.

Product or Service

Labs are involved in a large range of projects leveraging a multitude of different technologies so a successful candidate is unlikely to be assigned to a single product or service. Information about specific projects would be discussed in the course of the interview process.

Role Summary

Working with software engineers, interface designers and domain specialists you’ll improve existing Refinitiv products and services and help to define and build entirely new products and services.

Main Responsibilities

  • Understanding, qualifying and framing the problem or opportunity in collaboration with your colleagues.
  • Considering and/or collecting a number of inputs (sociological and technical change, user feedback, product management requirements, analytics, design critiques and your own personal opinion)
  • Generating a number of outputs (flows, wireframes, interactive prototypes, user stories)
  • Communicating, discussing and (possibly) adjusting these outputs with your colleagues/customers and finally
  • Working with the team to make things happen to their logical conclusion.

Key Relationships

  • Software engineers, interface designers, end user and project stakeholders.

Essential Skills & Qualities

You’ll need to be able to:

  • conduct thorough and well-documented desk research
  • plan and run meetings/workshops
  • plan, conduct and document users interview and user testing
  • develop schematics and wireframes
  • write well e.g. you can put convincing copy on your wireframes


  • are an attentive listener, interpreter and communicator
  • are proactive and self-motivated
  • have eye and point-of-view on design
  • think creatively
  • enjoy solving problems
  • can defend a position, are flexible and diplomatic
  • are accurate and have good attention to detail

Desired But Not Mandatory Skills

  • Animation/motion graphics
  • Video editing
  • Javascript
  • Product management
  • Define user stories
  • Define analytics requirements

Essential Experience

  • Substantial on-the-job UX experience
  • Worked in a multi-disciplinary team


  • A relevant degree but not mandatory if they have relevant experience.

The Financial and Risk Business of Thomson Reuters is now Refinitiv. Refinitiv equips the financial community with access to an open platform that uncovers opportunity and catalyzes change. With a dynamic combination of data, insights, technology, and news from Reuters, our customers can access solutions for every challenge, including a breadth of applications, tools, and content—all supported by human expertise. At Refinitiv, we facilitate the connections that propel people and organizations to find new possibilities to move forward.

As a global business, we rely on diversity of culture and thought to deliver on our goals. Therefore we seek talented, qualified employees in all our operations around the world−regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Refinitiv is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.