Summary
We are the public body that looks after England’s historic environment. We champion historic places, helping people understand, value and care for them.
Historic England have a fantastic opportunity for you to join us as our Access to Information Administrator.
This is a Full Time, Permanent position based in Swindon with hybrid working.
We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals.
To view our full range of benefits please follow the link here.
What you will be doing
As our Access to Information Administrator, you will work within a small team to provide day to day administrative support in relation to the access to information and the records management services.
You will manage the shared inbox, receive and acknowledge all incoming requests for information, ensuring they are recorded on relevant systems. Assist with ensuring that new requests are allocated appropriately amongst the team and actioned and that deadlines are monitored and any delays are escalated. You will manage the shared inbox, receive and acknowledge all incoming requests for information that fall under the Freedom of Information Act (FOIA) and the Environmental Information Regulations (EIR), ensuring they are recorded on relevant systems. Assist with ensuring that new requests are allocated appropriately amongst the team and actioned and that deadlines are monitored and any delays are escalated. You will also be supporting the records management service through tasks including the preparation of files for destruction or transfer to the National Archives.
Who we are looking for
Previous administrative experience
Excellent interpersonal and communication skills, face to face, using email and telephone
Customer focussed and builds positive relationships with customers
Works well within a team
Ability to prioritise and organise own work and meet deadlines with competing demands
Please note your application will be scored and assessed against the above criteria.
We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance.
We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don’t prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can.
We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more.
Why work for Historic England
We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds.
We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level.
Historic England want all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at recruitmentTeam@Historicengland.org.uk if you have any recruitment queries.
At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role.
At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration—not as direct input.
Provisional interview dates: 15th January 2026.
Please follow the link for a full copy of the Job Description –https://historicengland.org.uk/content/job-descriptions-hr/access-information-administrator-jd/
