Job Description
About the role
The Design and Collaboration Manager is responsible for the development and delivery of innovation and collaboration practices, programmes and services within Q.
This role plays a central part in how Q influences the wider health and care system by building strong, trusting relationships with prospective and existing partners. By championing Q’s expertise and demonstrating the value of collaborative improvement, the role helps to position Q as a credible and supportive partner.
A core aspect of the role is designing and leading projects and programmes that enable practitioners, senior leaders and patients to make progress on complex challenges. By creating spaces where people can think differently, test ideas and learn together, the role directly contributes to building the conditions that allow improvement to spread and sustain.
This role is a core part of the Services team. It will also contribute to the development and delivery of member offers.
Responsibilities
- Work with colleagues, external stakeholders and associates to develop strategies and design new projects and programmes, navigating complexity and uncertainty. Design and deliver these programmes end to end, from initial scoping and design through to delivery and achieving impact.
- Coalesce matrix teams to deliver Q’s work. Demonstrate excellent organisational, prioritisation, time-management and team co-ordination skills to lead and coordinate multiple projects and strands of work simultaneously.
- Design, lead and run inclusive, participatory activities to support people to understand and address complex problems and deliver equitable improvement, drawing on innovation, design, systems change and improvement practices. Regularly facilitate groups and coach individuals, being mindful of power dynamics and learning styles.
- Undertake real-time/ rapid synthesis and sense-making, drawing together evidence and insights. Distil information, develop written materials and present on both method and topic content.
- Work in an entrepreneurial way to support the development of new business offers in Q. Generate interest and secure buy-in for Q’s work. Create content for proposals, reports and presentations.
- Build and maintain strong, trusting relationships with clients and partners, leading meetings and workshops, regularly updating clients on progress, and managing client expectations.
- Help the team develop its professional practices in relation to innovation, evaluation, learning, reflection and development. Actively seek and provide developmental feedback to peers and colleagues.
- Ensure Q’s commitment to equality, diversity and inclusivity is embedded and progressed through the content and conduct of all work.
For the full job spec, please click on the apply link to download the job description.
