Digital Channels Manager

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Reference
VAC-39889
Contract Type
Permanent
Sector
Administration
Location
Agile working with London or Leeds office base
Salary
£46,822 per annum, plus £4,000 London weighting if applicable
Expiry Date
04/11/2026
The digital channels manager plays a lead role in overseeing the organisation’s digital channel infrastructure and delivering a strategy that optimises the website, social media and email marketing.

Job Description

The Digital Channels Manager plays a lead role in overseeing the organisation’s digital channel infrastructure and delivering a strategy that optimises the website, social media and email marketing. The postholder manages key relationships with external suppliers – including our website agency, email marketing platform and social media management system – and oversees the delivery of a digital roadmap centred on achieving business goals.

 

As a Digital Channels Manager, you will:  

  • Shape and improve our website, email and social media channels.  
  • Lead relationships with digital suppliers and platform providers.  
  • Deliver a user-focused digital roadmap aligned to organisational priorities. 
  • Maintain robust digital processes, policies and governance.  
  • Build digital capability across the organisation through training, support and insight. 

 

About you

We would love to hear from you if you have:  

  • Experience leading complex digital projects from concept through to delivery, and managing websites. 
  • Strong technical and strategic knowledge of digital channels and platforms. 
  • Expertise in SEO, AEO, GEO, UX, analytics, testing and optimisation. 
  • Confidence using data and insight to drive continuous improvement. 
  • Experience commissioning and procuring digital services and managing agency relationships. 
  • A collaborative leadership style with experience developing high-performing teams. 

 

To apply

Please click apply to be re-directed to our advert. You can then download the full job description and complete the application form. Please note, we do not accept CVs.  

For an informal discussion about the post and the NHS Alliance before applying please contact Joy Okunnu, Head of Content and Brand, on Joy.Okunnu@thenhsalliance.org 

Application deadline: 4th November 2026, 11:59pm (please note, we may close the advert early should we receive a high number of suitable applications).

Interviews: 26th November 2026 

Unfortunately, we are currently unable to offer visa sponsorship for this role. Applicants must therefore have a valid right to work in the UK, which will be required at the point of offer.

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